As product owner responsible for the Strategic Development of a custom-build omnichannel merchant acquiring portal. In close cooperation with First Data we developed a complete solution with near realtime information on sales, processed transactions, costs involved, conversion ratio and payouts. Specific widgets for recurring payments, pre-authorization management and insight in declined authorizations. One of the first omnichannel merchant portals in the industry. Checkout at https://www.youtube.com/watch?v=070nnMrLpcc
Strategy Execution role as Product Manager e-commerce and mobile payments setting up this part of the portfolio. This included the support for new payments solutions like Bancontact and Masterpass.
Restructured the Product Management department as interim manager. Followed by a new role as Chief Commercial Officer to Execute the sales Strategy for omnichannel and cross border payment services towards customers and prospects in close cooperation with ABN AMRO and First Data.
Transition Manager Operations / Interim Manager of two teams (Boarding and Chargeback). Our mission is to facilitate EMS Customer Support transition to the next level.